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Conditions of Use

About us

E-photographic.com is a website owned and operated by E-Photographic (PTY) Limited. Through this website we endeavour to bring to you the most competitive and attractive pricing available in South Africa. We travel the world and visit the world´s best Photography Trade Shows, suppliers and manufacturers to identify and bring "value for money" photographic equipment to the South African Market

We also ensure that all products carry a proper garantee and that in the unlikely event of any flaws and/or errors in the manufacturing and/or shipping process, items purchased from us can be replaced or repaired in good time without impacting on your photography activities, whether you are a enthusiast or professional. We pride ourselves with respect to superior customer service that is evident from the ratings on our website and other platforms where we sell.

Use of this Website

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. “Deep-linking”, “embedding” or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Registration and Accounts:

Why Register:
You do not need to register to use much of the functionality of the website or to access much of the Service. However, you must register in order to make a Purchase from the website. This is so that we can provide you with easy access to records of your purchases, which will allow you to print your orders, to view your past purchases and to modify your preferences. We reserve the right to decline a new registration or to cancel an account at any time

How to Register:
To register you need to supply us with your name, postcode, email address, payment details and possibly some other personal information. See our Privacy Policy for more details about this.

Passwords:
During registration you will choose a username (email) and password. You must keep the password confidential and immediately notify us if any unauthorised party becomes aware of that password or if there is any unauthorised use of your email address or any breach of security known to you. You agree that any person to whom your user name or password is disclosed is authorised to act as your agent for the purposes of using (and/or transacting via) the website. Please note that you are entirely responsible for any loss or damage you may suffer if you do not maintain the confidentiality of your password and an unauthorised person is able to access your account.

Valid email Adresses:
All accounts must be registered with a valid personal email address that you access regularly, so that, among other things, moderation emails can be sent to you. Any accounts which have been registered with someone else’s email address or with temporary email addresses may be closed without notice. We may require users to re-validate their accounts if we believe they have been using an invalid email address.

Closing Accounts:
We reserve the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple registration accounts, or if a non-South African user pretends to be a South African user, or disrupts the website or the Service in any way.

Multiple Logins:
If you use multiple logins for the purpose of disrupting a community or annoying other users you may have action taken against all of your accounts.

Disclaimer of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:
1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.

2. To change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Third Party Links

In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 14:00 hours.

Should the product not be in stock please allow 10 working days plus freight transit time. This will allow for delivery to our warehouse.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence E-Photographic (PTY) Ltd. will contact you via email and provide a revised shipping schedule.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Nedbank
South Africa

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Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR). E-Photographic (PTY) Ltd. endeavours to offer you competitive prices on current products; you´re total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

E-Photographic (PTY) Ltd. reserves the right to change pricing at any time without prior notice.

Should Ostiprop 1233 cc trading as e-Photographic reduce its price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

Credit Card Payments

Visa Card Logo   Mastercard Logo
We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Apologies for the inconvenience.

EFT (Electronic Fund Transfer)


One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load E-Photographic (PTY) Ltd. as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.

Banking Details:
Bank : Nedbank, Sunninghill
Branch No. : 155605
Account Name : E-Photographic (PTY) Ltd.
Account No. : 1133 584 098
Account Type : Current Account

Direct Deposit


You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on +27 86 574 5235 to ensure your payment is confirmed and order shipped as quickly as possible.

Banking Details:

Bank : Nedbank, Sunninghill
Branch No. : 155605
Account Name : E-Photographic (PTY) Ltd.
Account No. : 1133 584 098
Account Type : Current Account
For more information about how to order, special order requirements and other payment options, please contact our Support Team on Fax +27 86 574 5235 or email at info@e-photographic.com

Security Policy

VCS Logo
Virtual Card Services (VCS) process all credit card transactions.
All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site´s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.

Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems. The Merchant does not have access to credit details.

Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to E-Photographic (PTY) Ltd. and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by E-Photographic (PTY) Ltd. for any civil action or any legal action deemed necessary against me.

Contact Details

Physical Business Address:
Workspace Building
1 Mawell Drive
Sunninghill
Sandton, 2191

Postal address:
PO Box 2975
Sunnunhill
2157

Email address:
info@e-photographic.com

Mobile Number:
+27 72 620 2050

Office Number:
+27 11 052 2828

Fax Number:
+27 86 574 5235
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Great product for the price. Well built and as good or better than established brands. Honestly no need to pay three times this for another tripod. I was also impressed with the efficient service from Corrie. Keep up the good work....
5 of 5 Stars!