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Shipping & Returns

Shipping & Returns

E-Photographic (PTY) Limited provides free overnight shipping to all main centres in South Africa on a door to door basis for all orders above R 2 000.00. It is however important that such order is placed and paid for prior to 10:00am
E-Photographic (PTY) Limited online store provides free insurance for all parcels
Please ensure that the correct shipping address is provided from the outset, this will save yourself and ourselves the headaches to try and locate a parcel once it has left our premises.

Undelivered Packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order Processing

Order processing will begin immediately after confirmation of an order and receipt of full payment.

Refunds/Returns Policy

Should you for any reason not be happy with the item that you purchased, please return the item in its original packaging and condition within 14 days, and we will make a full re-fund, no questions asked

* Note: E-Photographic (PTY) Limited request that in the event that you wish to return any goods purchased; that you contact us to arrange for collection by our couriers, (Free of charge within the borders of South Africa) this will ensure that insurance is included, please make sure that you obtain a tracking number at all times.
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The Carbon Travel Tripod is one of the best deals. Easy to use, stable and compact in a small carrier bag, very fashionable. Included the best service delivery and ON TIME delivery via a courier service that went the extra mile to make sure we received it on time, due to proper instructions given by e photographic ....
5 of 5 Stars!